Enrolment and Refund Policy

This policy applies to:

• Creatology Award Intensives
• Creatology in the Creatopia Village, and 
• the Creatopia Village, with or without undertaking Creatology classes.

The enrolment procedure is the same for each.

Creatology Award Intensives

This policy applies to the enrolment and participation in the Creatology Award Intensives, where the Creatology, the Subject of Creativity is undertaken in a 10-week live cohort with recordings available.

Creatology in the Creatopia Village

This policy applies to the enrolment and participation in Creatology in the Creatopia Village, where Creatology, the Subject of Creativity is offered under Participants’ self-direction and self-pace.

The Creatopia Village

This policy applies to the enrolment and participation in the Creatopia Village, where Creatology, the Subject of Creativity is offered under Participants’ self-direction, self-pace, and interest, want and need, with no obligation to undertake Creatology classes.

 

The Creatology Award

Not all Participants will seek to complete the requirements for the Award and therefore, not graduate with it.

The Creatology Award is a certificate awarded to Participants for

• demonstrating mastery of creativity knowledge, and
• demonstrating mastery of creative capacities and creative practices.

To qualify for the Creatology Award, Participants need to:

• complete Creatology, the Subject of Creativity including all classes and a project
• participate in all Creatology Classes either:
  • self-directed and self-paced, choosing which badged classes to do and when to do them over any length of time, in the Creatopia Village for AUS$44 per month, OR
  • in a cohort with 10-weekly classes (live and recorded) as a Creatology Award Intensive, with participation in the Creatopia Village included for AUS$528.
• submit the Satisfaction with Life Scale prior to beginning
• create a project that demonstrates advancing creativity either as an individual or with others in a group
• log a chosen project’s development using the school’s in-built project progress logs to receive and provide accountability and collaborations
• create a “By the Book” book of their own creative guidance and reflections of their learning journey

and upon graduation:

• submit an updated Satisfaction with Life Scale, and
• present their project and a self-evaluation at an online Presentation Ceremony.

Graduation is held two weeks after the last class to ensure participants have the time to complete their self-evaluations and projects, or the project’s current stage, and prepare a 10 minute presentation of these.

A digital copy of Award Certificates is kept by the School, with graduates’ names, if needed by a graduate at a later date.

 

Remaining in Creatopia after completing Creatology

Graduates are welcome to stay in the Creatopia Village as Alumni.

It’s free for a lifetime.

Creatopia is a village that will always be offering PoP-Up Topics, Project Prods, Enterprise Eggs, and the Creatopia Collabs, co-working sessions, etc,

so if Graduates would like to:
• continue learning and growing and building a profile, creative networks and relationships, and projects etc,
• collaborate with others on future project ideas or theirs, or even
• offer projects to those within Creatopia to benefit from (it is a village after all),

they are more than welcome to stay on after they graduate with the Award.

 

2024 Service Fees

Where fees are expected to rise, this Policy will be amended, and we will try to provide at least 7 days notice prior to the increase taking effect.

Creatology Award Intensive Term 2, 2025 

AUS $555 (approximately USD$350 at the time of this policy review), billed upon enrolment and secured with a non-refundable deposit of AUS $50 that is deducted from the total, with the balance paid upfront no later than 7 days prior to the term commencing, or on a payment plan prearranged with the School with the last instalment paid no later than 7 days prior to the Intensive commencing.

Creatology Award Intensive Term 3, 2025 and beyond

AUS $888 (approximately USD$550 at the time of this policy review), billed upon enrolment and secured with a non-refundable deposit of AUS $100 that is deducted from the total, with the balance paid upfront no later than 7 days prior to the term commencing, or on a payment plan prearranged with the School with the last instalment paid no later than 7 days prior to the Intensive commencing.

Groups

By private arrangement. Please contact Jane here.

The Creatopia Village

With or without completing the Creatology Award.

AUS$44 per month, billed monthly.

Enrolment Criteria

• Acceptance of the philosophy, values, practices and policies of the School, as described on this website
• Readiness to act upon one’s creativity
• Demonstration of one’s preference for creativity
• Demonstration of the ability to collaborate with and support others in their projects and socialise within a co-creative culture, and
• Proof of identity and age of 18+ for the online community only.

To enrol in the School, applicants must have a social media profile preferably with Facebook, LinkedIn, Instagram, or YouTube, or if not, a profile on another accessible platform, so we can verify identity and age. Applicants are asked to provide a link to one of these in the application form.

The School won’t request any contact via those platforms unless with express permission, for example, to promote a Participant’s projects and development. The School uses two ways to contact applicants and Participants… via email, or if enrolled, via direct message from Jane’s social profile within the School to their social profile within the School.

Applicants may not use the Services and may not accept the Terms and Conditions if:

• • they are under the age of 18 years and therefore not of legal age to form a binding contract with School of Creatology, or
  • they are a person barred from receiving the Services under the laws of Australia or other countries including the country in which they are resident or from which they use the Services, or
  • they do not accept this Enrolment and Refund Policy or the Code of Conduct Community Agreement or Terms and Conditions Policy or Privacy Policy, or
  • they have been expelled from the School and its Creatopia Village.

 

Enrolment Procedure

After checking out the School in its social media (new 2025) and / or through its newsletter, to decide if we might be a good fit,

Creatives wishing to enrol in their chosen way are required to:

• apply by completing an online enrolment application form consisting of 5 questions to determine suitability and demonstrated agreement to the Schools policies
• receive an email with an Offer of Place Email within two days of receipt of the application, as to whether enrolment is accepted or denied
• follow the link in the email to get the Mighty Networks app for Windows, Mac, iOS or Android, and
• sign up and pay the fee.

Once enrolled, Participants need to:

• adhere to the School’s Code of Conduct Community Agreement
• create a social profile within the School, with optional external links to personal and professional profiles and websites with no offensive content
• participate in Creatology Classes live or at one’s own pace if undertaking the Creatology Award or parts of Creatology, the Subject of Creativity
• check regularly in Events to choose whether to participate in optional Project Prods, Enterprise Eggs, PoP-Up Topics, the Creatopia Village Collab podcast, and whole-village meetings, either live, or at one’s own pace
• RSVP to them
• look out for notifications about RSVPed events and Creatology classes, messages and comments, and
• use project-progress logs authentically and honestly.

Where:

• an enrolment has been denied, the applicant can reapply after 6 months has passed, or appeal the decision by writing to the School’s email
• the applicant decides to not accept the place, they don’t need to do anything further
• the applicant accepts the place, they are asked to follow the instructions in the Offer of Place email to join the School.

As part of the registration process, and as part of their continued use of the Services, applicants are be required to provide personal information about themselves (such as identification or contact details), including:

• email address
• first and second name
• age
• a photo for your profile, and
• at least one link to an active social media account or owned website on your Profile.

Participants warrant that any information they give to School of Creatology in the course of their time with us, will always be correct and up to date.

Once applicants have completed the enrolment process, they will be a member of the School (Participant).

They should also refer to the Terms of Use and Privacy Policies of Mighty Networks.

 

Enrolment and Expression of Interest Forms

All Creatology in Creatopia application and Creatology Award Intensive application and Creatology Intensive expression of interest and Creatopia Village Collab application forms are completed online only, and are stored securely under a two-step authenticated, School owned Google cloud account.

They are accessible only to the School’s Administrator.

The information within the application forms serve to:

• determine if amnapplicant is suitable to enrol,
• verify age, and
• verify the Participant’s identity matches that of the social profile the Participant creates within the School.

The content of application forms are not shared with any third party, unless required by law.

Refer also to the Privacy Policy.

 

Making a Complaint

What do Participants do if they have a complaint?

There are 3 ways to solve complaints:

1. Message Jane within the school about needing a call, and have the call with Jane, or

2. Write Jane an email about the complaint and to arrange a call, and have the call with Jane, and

3. Raise the complaint in a live, whole-school meeting, so others can learn about the complaint and get behind it to solve the problem.Creatology, the Subject of Creativity

For complaints about the behaviour of participants of the School, Participants can refer to the “Reporting” and “Enforcement Process” of the School’s Code of Conduct Community Agreement.

 

Enrolment Cancellations and Refunds

The School of Creatology will provide you with a pro-rata refund of the Service Fee in the event we are unable to continue to provide the Service or if the administration of School of Creatology makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances.

Creatology Award Intensives

If a Participant:

1. feels dissatisfied with Creatology, the Subject of Creativity, and they have worked with the School on a solution that remains unsatisfactory, or
2. is unable to begin or complete Creatology, they may:

• request a full refund, less their deposit up to 24 hours before Creatology that the Participant is enrolled in commences, or
• request a 50% refund if within 24 hours of their commencement of Creatology, or
• request a pro-rata refund for the remainder of the program if the Participant has commenced Creatology, or
• request an enrolment in the Creatopia Village to complete the classes at one’s own pace, or
• request to transfer to Creatology during a term at a later date

by writing to the School’s email address.

If a partial or full refund has been returned, the enrolment automatically ceases and their Profile and Account within the School is closed.

Creatopia Village, with or without the Creatology Award

If a Participant feels dissatisfied with the Creatopia Village, a refund cannot be offered due to the month-by-month subscription.

The Participant can:

• turn off the ongoing charge and remain in Creatopia til the end of their billing cycle, or
• delete their account forcing their Profile to be deleted and their billing cycle to end early.

A participant’s enrolment may be cancelled due to:

• the non-payment of fees, or
• as a result of non-compliance of the School’s Code of Conduct Community Agreement (warnings of permanent expulsion and therefore, enrolment cancellation, may or may not be given).

If a Participant is entitled to a refund under Australian Consumer Law due to a major failure, significant delay, or breach of express warranty, School of Creatology will process the refund within 7 business days. The Participant must provide reasonable evidence supporting the claim, and School of Creatology will acknowledge the request within 3 business days.

Any benefits set out in this Enrolment and Refund Policy may apply in addition to consumer’s rights under the Australian Consumer Law.

 

Changes

We reserve the right, at our sole discretion, to modify or replace this Enrolment and Refund Policy at any time. If a revision is material we will try to provide at least 7 days notice prior to any new requirments taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the School and its Service after those revisions become effective, you agree to be bound by the revised terms.

If you do not agree to the new terms, please email us to cancel your enrolment and stop using the Service.

 

Contact Us

If you have any questions about this policy, please contact us.